Nikaah Matrimony will NOT refund ANY payment to ANY member for ANY reason whatsoever EXCEPT in the case of error on Nikaah Matrimony’s part. If Any refunds are issued in case of error on Nikaah Matrimony's Part, It will be processed and completed within 14 days of initial refund request.
Nikaah Matrimony will not refund any member who has decided that they no longer wish to use Nikaah Matrimony . A refund can NOT be given in part or whole for any subscription used or not used by any member for whatever reason. Users who wish to cancel their subscription are not permitted to seek a partial or full refund for any reason.
Nikaah Matrimony™ is a SERVICE PROVIDER and makes NO GUARANTEES either on our website or through our marketing that you will definitely find a spouse.
Nikaah Matrimony’s matching algorithm has an accuracy rate of 70% through the Personality Matching and we explicitly say so. Nikaah Matrimony CANNOT be held responsible for the 30% of people whose profiles may not be accurate due to variances in their data. It is YOUR responsibility to involve your families and do your necessary checks when searching for a spouse.
Follow through with members you meet are YOUR responsibility, and as such, you absolve Nikaah Matrimony of any issues, problems or other factors which would arise from meeting members or being in touch with them OUTSIDE Nikaah Matrimony..
It is YOUR responsibility to take the necessary precautions with members you meet through Nikaah Matrimony as you would otherwise take if you were meeting any other proposal.
It is YOUR responsibility to involve your family and your Wali in all your communications OFF or ON Nikaah Matrimony – Nikaah Matrimony cannot and will not be held responsible for any problems which occur with any member OFF the website.
